International
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Durban (uMhlanga)
Head of Country - UK
We’re on the hunt for a Head of Country Operations (UK). Are you passionate about driving operational excellence, building high-performing teams, and leading strategic growth across the United Kingdom? Do you thrive in a dynamic, innovative environment where collaboration and results matter? If so, we’re eager to learn more about you!
As Head of Country Operations (UK), you will:
- Drive operational excellence and efficiency in all campaigns within the UK.
- Collaborate with senior leadership to develop and refine market strategy, translating it into actionable plans and metrics.
- Optimize processes from lead generation to deal closure, implementing tools and technologies to support efficiency.
- Define and monitor KPIs, provide regular reporting, and address underperformance through coaching and process improvements.
- Enable teams with resources, training, and up-to-date sales collateral.
- Foster cross-functional collaboration with marketing, finance, and customer success.
- Analyze data to identify trends and opportunities, generating insights for informed decision-making.
- Lead, mentor, and develop a high-performing operations team, building a culture of continuous learning and accountability.
If you have the following:
- Bachelor’s degree in business administration, sales, marketing, or a related field.
- Proven experience in sales/customer service operations or management, with a track record of driving performance and efficiency.
- Strong understanding of sales/customer service processes and best practices.
- Experience with CRM systems (e.g., Salesforce), automation tools, and analytics.
- Excellent analytical, problem-solving, leadership, and communication skills.
- Strategic thinking, business acumen, and a results-oriented mindset.
We’d love to hear from you!
- Department
- International
- Locations
- Durban (uMhlanga)
Durban (uMhlanga)
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